A PC can be configured to communicate with an Octopus via a dial-up connection using a MODEM, or via a Direct Wire Connection. The next step is to check the configuration of the PC COM PORTS and MODEM. At this point, you should have configured the Octopus correctly and that the correct cables are installed. If the Octopus will be connected directly to a PC, connect the Octopus to the PC using the correct cable NULL MODEM cable also supplied by Aquadyne. When using AquaWeb, you should never enter a Data Interval other than If the Octopus will be accessed via a MODEM, connect the Octopus to an Aquadyne MODEM using an Aquadyne supplied cable. Go to each parameter and enter the following: Baud Rate: 19200, Data Format: 81N, Data Interval: 0 Min, Field Delimiter, Space, Flow Control F/C: Disabled Leave the Menu selection at the Print Data Now, Enter to Select. To configure the Octopus, enter the Setup Menu, then the Data Logger Menu.
INITIAL CONFIGURATION PROCEDURES Configure the Octopus and connect it to a MODEM or via Direct Wire Connection to a PC.
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Aquadyne technical support is not equipped to troubleshoot Windows 95 COM PORT or MODEM installation or configuration problems. When it is necessary to contact Aquadyne regarding an installation problem, you will be asked to first confirm that you have successfully configured the Windows 95 environment to communicate with the Octopus as demonstrated through the use of HyperTerminal as described herein. If the problem persists, please consult with Microsoft or your dealer to resolve the problem BEFORE contacting Aquadyne. This is a task more appropriately suited for Microsoft or your local dealer. AquaWeb should not be used to troubleshoot a cable, modem, or a Windows 95 configuration problem. They are also very difficult to diagnose. Note: COM PORT and MODEM configuration problems are common in the Windows 95 environment.
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HyperTerminal is a key tool in determining if your PC is properly configured to support advanced serial communications with an Octopus computer. Then use the Microsoft HyperTerminal program to verify proper the installation of serial cables, modems, COM PORT and modem settings. Check for use of Aquadyne supplied cables, the proper configuration of the Octopus and your PC. Another program has control of the MODEM.Ģ RESOLUTION 1. The MODEM connected to the Octopus is not supported by Aquadyne, or the Aquadyne MODEM is not properly configured. The Octopus SERIAL PORT is not configured properly. An incorrect RS-232 cable is being used to connect the Octopus a modem. For an Octopus configured with a MODEM for dial-up communications. Another program has control of the COM PORT. The PC SERIAL PORT is not installed, selected, or configured properly. An incorrect RS-232 cable is being used to connect an Octopus to a PC COM PORT via a direct Wire Connection, or 2. POSSIBLE CAUSES For an Octopus connected to a PC via a Direct Wire Connection. Improperly configured COM ports or MODEMS will prevent AquaWeb from communicating with the Octopus. Note: AquaWeb uses Windows 95 to manage all serial (COM Port or MODEM), communications.
The typical AquaWeb error message is Node Not Responding. SYMPTOMS The Octopus cannot send or receive data to a PC via the serial port. Article # Last reviewed: 03/25/98 Keywords: Serial Port, Modem, Polling, AquaWeb, Node Not Responding PRODUCTS AFFECTED Octopus 2000, Octopus 3000, AquaNode, AquaWeb For purposes of this Tech Tip, it is assumed that you are using an Octopus 3000, however, the tips discussed can be applied to an Aquadyne product. +1-31.1 Aquadyne TechTip TITLE: TROUBLESHOOTING PC COM PORT AND MODEM COMMUNICATIONS WITH AN OCTOPUS. We encourage you to call us if you have any questions. We are the sole warrantor of ALL Brands sold on our website. You CAN NOT expect and WILL NOT receive the factory Dubey & Schaldenbrand warranty on any watch we advertise. We trust these timepieces to be of such high caliber that we warranty all "unworn condition" watches for a period of 2 years unless it is sold as a used watch, and in that case, you will receive a 1 year warranty. We specialize in discounting only the highest-grade 100% Authentic Swiss and German timepieces. For all intents and purposes, the watches we sell are USED, but are in immaculate - perfect - never sold condition. Because we are not an Authorized Dealer for Dubey & Schaldenbrand, we can not advertise their watches as "brand new". * sells only 100% Authentic Dubey & Schaldenbrand watches, but is not and does not claim to be an Authorized Dealer of ANY brand advertised on our website including Dubey & Schaldenbrand.
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